- Visit our website at https://www.nablamind.com or any website of ours that links to this privacy notice.
- Engage with us in other related ways, including any sales, marketing, or events.
What is our legal framework?
All personal data are processed in accordance with EU Data Protection Law, that is to say in line with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
The EU GDPR requires a legal basis for our use of personal information. Our basis varies depending on the specific purpose for which we use personal information. We use:
Performance of a contract when we provide you with products or services, or communicate with you about them. This includes when we use your personal information to take and handle orders, deliver products and services, and process payments.
Our legitimate business interests and the interests of our customers when we improve our products and services, when we detect and prevent fraud and abuse in order to protect the security of our customers, ourselves, or others, and when we provide you with interest-based advertising.
Your consent when we ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop processing of your data for that purpose.
Compliance with a legal obligation when we use your personal information to comply with laws. For instance, we collect your billing address and other bank account information for identity verification purposes.
These and other legal bases depend on the purpose for which we use personal information.
What Information Do We Collect?
At Nabla Mind, we understand the importance of protecting your privacy. We collect two types of user information: General Statistical Information and Personal Identifying Information. We are committed to using such information only as necessary to deliver our products and services to you. In limited circumstances, we may need to share your information, but we will always do so in accordance with applicable laws and regulations. We have developed this policy to inform you of how we process and protect your information, and we are dedicated to maintaining the highest standards of privacy and security. You can choose not to provide certain information but then you might not be able to take advantage of many of our services.
We collect your personal information in order to provide and continually improve our products and services.
Here are the types of personal information we collect:
Personal Identifying Information: we receive and store any information you provide in relation to our products and services. You can choose not to provide certain information but then you might not be able to take advantage of many of our services.
How Do We Process Your Information?
For General Statistical Information:
At Nabla Mind, we collect General Statistical Information when you visit our websites, such as the Internet protocol (IP) address used to connect your computer to the Internet, the frequency of downloads, the number of hits, and usage statistics related to our software products. We use such information solely for the purpose of improving our products and services and determining how certain parts of our websites and software are used. We store this data only on a collective and summary basis, rather than on an individual basis, to protect the privacy of our users. This data does not contain any Personal Identifying Information about you or any other users, ensuring that your privacy is always respected. We are committed to using your information in a responsible and transparent manner.
For Personal Identifying Information:
At Nabla Mind, we may request Personal Identifying Information from you, such as your name, street address, and email address, to better respond to your requests and needs.
At Nabla Mind, Personal Identifying Information may include, but is not limited to, the following:
1. Your name, physical address, email address, and telephone number
2. Behavioral or demographic attributes
3. Past transactions on our websites [or other channels]
4. Information obtained from third-party sources on your interests
5. Billing information, such as your credit card number and expiry date
Generally, we use your Personal Identifying Information in the following situations:
Engage in Transactions: We may use your financial, credit card, and payment information, to both engage in and process transactions with you. This allows us to deliver our products and services to you quickly and efficiently, while also ensuring that your privacy and security are protected.
Provide Support or Service: We may use your Personal Identifying Information to offer you support and other services you have ordered. We may also use this information to provide you with product updates, patches, fixes, and other similar operational communications to ensure that our products and services are functioning optimally.
Offer tailored content: We may use both your Personal Identifying Information and Other Information to notify you about new product releases and service developments. We may also use this information to advertise our products and services in accordance with this Policy, taking into account your website visit and marketing experience.
Post Testimonials: We may post testimonials on our channels that contain Personal Identifying Information. However, before posting a testimonial, we will always obtain your prior explicit consent to use your name and testimonial.
Optimize Products, Services, and Experience: We may use your Personal Identifying Information to assess and optimize our products, services, marketing strategies, and customer relationships.
Communicate with you: We use your personal information to communicate with you in relation to our products and services via different channels (e.g., by phone, email, chat).
Purposes for which we seek your consent: We may also ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop processing of your data for that purpose.
Please note that when you fill out an online form to register for our products and services, we collect the information in the form and any additional information you provide. This may include your first name, last name, country, email address, phone number, and other relevant details.
How Long Do We Keep Your Personal Information?
How Do We Handle Information Collected from Children?
Our site and products are not intended for use by children under the age of 16, and we do not intentionally collect any information from users under the age of 16. If you do not meet the applicable age requirements, please refrain from using our Sites and products. If you’re over 16 but under 18, you may use our services only with the involvement of a parent or guardian.
If a parent or guardian becomes aware that their child has provided us with Personal Identifying Information or that we have inadvertently collected this information, please contact us at firstname.lastname@example.org so that we can promptly delete the information from our servers.
What Are Our Security Measures?
We take the security of your Personal Identifying Information very seriously. To help prevent unauthorized access to the user information we collect online, we have implemented physical, electronic, and administrative safeguards throughout our site.
When you enter sensitive Personal Identifying Information, such as your credit card number, we use secure socket layer (SSL) technology to encrypt it. However, we cannot guarantee 100% security of your Personal Identifying Information. Various system failures or unauthorized access may compromise user information at any time.
It is important for you to protect against unauthorized access to your password and to your computers and devices. We recommend using a unique password for your account that is not utilized for other online accounts. Be sure to sign off when you finish using a shared computer.
Please note that if you navigate to other websites from our site, we are no longer responsible for the privacy policies and practices of those sites and services. We encourage you to review their privacy policies and practices before providing any Personal Identifying Information.
What Is Our Cookies Policy?
What Are the User Options?
If you have any questions or objections as to how we collect and process your personal information, please contact us at email@example.com. Our website also offers settings that provide you with options as to how your data are being used.
- You can choose not to provide certain information but then you might not be able to take advantage of many of our products and services.
- You can add or update certain information or correct any material inaccuracies in your Personal Identifying Information, such as your account or contact information, through your Nabla Mind account.
- If you don’t want to receive e-mail or other communication from us, we provide you with the option to opt out of marketing communications at any time. You can unsubscribe from any promotional email from our company by following the instructions provided in the email.
- If you don’t want us to see interest-based ads, please adjust your advertising preferences.
- You can manage the recommendations you receive on our website here, remove recommendations you don’t want to see here, and edit your browsing history here.
- If you wish to delete your account or your Personal Identifying Information that is stored in our databases, or if you want to opt out of our services, please contact our Customer Support team (firstname.lastname@example.org).
- When you consent to our processing of your Personal Identifying Information for a specified purpose, you may withdraw your consent at any time and we will stop any further processing of your data for that purpose.
In addition, subject to applicable law, you have the right to request access to, correct, and delete your personal data, and to ask for data portability. You may also object to our processing of your personal data or ask that we restrict the processing of your personal data in certain instances. If you wish to do any of these things, please contact our Customer Support team (email@example.com).
How Do We Deal with Third-Party Websites?
We may have links to third-party websites, and we want to make it clear that we do not have control over these websites. Third-party advertising partners may collect information about you when you interact with their content, advertising, and services. Therefore, we encourage you to review the privacy policies posted on these, and all, third-party sites.
Do We Share Your Personal Information?
Transactions involving third parties: We make available to you services, products, applications, or skills provided by third parties for use on or through our services. You can tell when a third party is involved in your transactions and we may share your personal information related to those transactions with that third party.
Third-party service providers: We employ other companies and individuals to perform functions on our behalf. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by applicable data
Protection of the legitimate interests of us and others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms & Conditions and other agreements; or protect the rights, property, or safety of us, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Other than as set out above, you will receive notice when personal information about you might be shared with third parties and you will have an opportunity to choose not to share the information.